How to use the web to make an effective customer complaint
February 27, 2010
The best customer complaint in years.
And customer power at work on the web.
After over 4 million downloads, United compensated them.
Amazing numbers
February 27, 2010
JESS3 / The State of The Internet from Jesse Thomas on Vimeo.
Some numbers that show just pervasive the web has become and how much it is now a part of our life.
( Hat tip to mashable)